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EndNote tools not showing in Word

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2010

If you don't see EndNoe Tool bar after installation, the simplest way get the tools to appear is to open EndNote, and go to the EndNote menu. Select "Customizer" from the EndNote menu. Check the box in front of the "Cite While You Write" option. Click next until the Customizer is finished. Open a library. Then open Word and check the Tools menu for the EndNote submenu or click View and tick EndNote

If you are using other version of Word such as Word 2004 & 2008, please refer to EndNote: Working With Word Processors / CWYW from Thomson ReutersTry going through the instructions on the Endnote website - note especially the SP1 (12.1.x) update for Word.

Time Out Error - 1712 when attempting use EndNote toolbar in Word

This problem is not caused by Word or EndNote, rather specifically OS X 10.8.2 update

Solution: EndNote X6.0.2 Update: An update for EndNote X6 has been released to address the issues associated with this bug in the OSX 10.8.2 operating system:

  1. If you have not already done so, install the X6.0.1 for Mac OS X Update. You can check this by going to the EndNote menu and selecting About EndNote.
  2. Download and unzip the EndNote X6.0.2 Update.
  3. Double-click on the "EndNote X6.0.2 Updater" file.
NOTE: If you do not see the EndNote tools in Word after updating, in EndNote click “EndNote X6” and choose “Customizer”. Ensure the Cite While You Write component is checked and press “Next” until the process has completed.

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